Recognizing that customers are protagonists

Attitudes required for customers to enjoy

Group gatherings and professional work

I participated in a local event in the vicinity of my place of residence. The event was like an event that was intended only for the executive committee members and their friends to enjoy, and I was not able to enjoy it as a general participant.

It would be nice if it was an event that outsiders could not enter freely. Despite events that are widely announced so that the general public can also participate, priority is given to caring for relatives.

In any type of business, staff members are chatting in front of customers, but staff evaluations will never go up, even if they go down. The evaluation is normal at best.

I’m sorry to make you feel uncomfortable, but please remember the store where there is an unfriendly shop assistant.

The food is delicious, but the impression of the staff is bad.

In my opinion, if the staff don’t want to do their best to serve customers, it’s better for each other to concentrate on making food in a place that customers can’t see that staff.

Watching a chef cook with a serious expression in front of me is powerful, but when I enjoy a meal, I want to enjoy it in a relaxed state.

In a sense, it can be said that the staff who make great dishes are the main actors and protagonists of the restaurant.

Meaning to have fun working

It is important to have fun working.

I would like to work happily, and I would like my staff to commute with excitement.

So please think about the meaning of “fun” with the staff.

・ Fun myself.

・ Customer enjoys.

・ As a result of enjoying myself, customer is not enjoying.

・ As a result of customer enjoyment, I enjoy myself.

Work style that everyone has a win-win relationship

Honestly, I think that I’m a self-assertive, so I really want to be the main character.

Isn’t that the case for everyone ?

There was a catchphrase that everyone is the hero of my life.

However, receiving money from customers does not change no matter what job you take.

It’s an unrelated story for those who don’t have to work.

So, no matter what job you move to, your engagement with customers will not be lost.

Do you choose to enjoy yourself ? As a result, will the customer not enjoy the service, and will the company’s reputation for you also decrease ?

Or will the customer be satisfied with your service and, as a result, you will have fun and your reputation from the company will increase.

It may be difficult because we have self-assertive. However, if the staff treats the customer first, the customer will be grateful and the staff will receive a thank-you letter later.

I am proud of the work that people appreciate.

If you compare self-assertive and the pride, there are many people who choose the pride.

It is important to educate staff with the pride in mind.