Evaluation criteria for facilities and equipment
Personal space = safe place Reputation goes up by secur…
Facilities
Facilities
2019年9月
Facilities
Cleanliness
Points to watch out for in actual cleaning
Wet area Carefully place near eye level As for the wet …
Cleanliness
Using natural materials
Impression that customer receives from material Be care…
Cleanliness
Keep the desk simple
Space to put what customers want to put What is needed …
Cleanliness
The attitude of the staff
Perfect cleaning Aiming for perfect cleaning No matter …
Staff
Review measures with immediate effect
Mechanism that makes the staff look smile The reason wh…
Staff
Preparing for trouble
Feel afraid of serving customers Hospitality industry a…
Staff
Techniques for improving evaluation through conversations with customers
Techniques for each situation Situations when the staff…
Staff
Raise staff evaluation by devising equipment
Reception structure that raises the evaluation of staff…
Staff
Recognizing that customers are protagonists
Attitudes required for customers to enjoy Group gatheri…